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Diamond Guide

Diamond Guide

Diamond Guide

1. About Us

Gauri Jewellers, established in 2014, is a jewellery brand offering natural gold jewellery as well as lab-grown diamond and gemstone jewellery, operated by Gauri Jewellers, registered at 2l, 61, Block L, New Industrial Twp 2, New Industrial Township, Faridabad, Haryana 121001
, GST No. 06CMVPK0786N1Z5.

2. Use of the Website

  • You must be at least 18 years old, or purchasing under the supervision of a parent/guardian, to place an order on our Site.
  • You agree to provide accurate, current, and completeinformation during registration and checkout.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Product Information

  • We make every effort to display accurate product images, descriptions, weights, and pricing. However, slight variations in gold weight, gemstone size, or color may occur due to the handcrafted nature of jewellery and screen display differences.
  • All lab-grown diamonds/gemstones and natural gold jewellery are accompanied by relevant certification (IGI/GIA, BIS Hallmark) as applicable, confirming authenticity.
  • Prices are subject to change based on prevailing gold rates, diamond/gemstone prices, and applicable taxes, without prior notice; however, the price at the time of order confirmation will be honoured.

4. Orders & Payment

  • All orders are subject to acceptance and availability. Gauri Jewellers reserves the right to refuse or cancel any order at its discretion (see Cancellation & Refund Policy).
  • Full payment (or applicable advance, for customized orders) is required at the time of order placement, unless COD is selected where available.
  • We use secure, PCI-DSS compliant third-party payment gateways to process online payments. Gauri Jewellers does not store your card details.

5. Intellectual Property

All content on this Site — including but not limited to the Gauri Jewellers name, logo, designs, images, and text — is the intellectual property of Gauri Jewellers and may not be copied, reproduced, or used without prior written consent.

6. Shipping, Returns & Cancellations

Shipping, return, cancellation, and refund terms are governed by our respective Shipping Policy, Return Policy, and Cancellation & Refund Policy, which form part of these Terms & Conditions.

7. Warranty

  • Gold jewellery is covered against manufacturing defects for 7 days from the date of purchase, subject to normal wear and tear exclusions.
  • Diamond/gemstone jewellery certification confirms authenticity and grading; any change in stone setting, size, or design after purchase (outside our service) will void applicable warranty.
  • Warranty does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear.

8. Limitation of Liability

  • Gauri Jewellers shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products or website, to the maximum extent permitted by law.
  • Our liability in any case shall not exceed the amount paid by you for the specific product in question.

9. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, and any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts at Faridabad, Haryana.

10. Amendments

Gauri Jewellers reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the Site after such changes constitutes acceptance of the revised terms.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact:

hello@gaurijewellers.com

+91 97179 75767

2l, 61, Block L, New Industrial Twp 2, New Industrial Township, Faridabad, Haryana 121001