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About Us

About Us

About Us
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Contact Us

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Diamond Guide

Diamond Guide

Diamond Guide

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details (processed securely via third-party payment gateways we do not store your card/CVV details).
  • Order Information: Products purchased, order history, preferences, and customization requests.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our website, collected via cookies and similar technologies.
  • Communication Data: Any information you share with us via email, phone, WhatsApp, or chat support.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfil your orders, including shipping, billing, and customer support.
  • Send order updates, invoices, and certificates.
  • Improve our website, products, and customer experience.
  • Send promotional offers and updates, where you have opted in (you can unsubscribe anytime).
  • Detect and prevent fraud or unauthorized transactions.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Logistics and courier partners, to fulfil delivery.
  • Payment gateway providers, to process transactions securely.
  • Certification bodies (e.g., BIS, IGI/GIA), where relevant to your purchase.
  • Legal authorities, if required by law, court order, or government request.

4. Cookies

Our website uses cookies to remember your preferences, understand site usage, and personalize your experience. You may disable cookies through your browser settings, though this may affect certain website functionalities.

5. Data Security

We use industry-standard security measures — including SSL encryption to protect your personal and payment information. However, no method of transmission over the internet is 100% secure, and we encourage you to safeguard your account credentials.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your data, subject to legal/record-keeping obligations (e.g., invoices for warranty/certification purposes).
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at hello@gaurijewellers.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

8. Children's Privacy

Our website is not intended for individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

For any privacy-related questions or concerns, reach out to us at:

hello@gaurijewellers.com

+91 97179 75767

2l, 61, Block L, New Industrial Twp 2, New Industrial Township, Faridabad, Haryana 121001